Frequently Asked Questions

We are a factory direct supplier of outdoor garden products and aluminum building solutions for global B2B buyers, including distributors, wholesalers, contractors, garden centers, building material buyers, and project purchasers.

Yes. We mainly support bulk orders, OEM/ODM projects, distributor cooperation, wholesale supply, and project-based purchasing. Our products are suitable for overseas importers, online sellers, garden brands, retail chains, and construction-related buyers.

Yes. We support factory direct supply for bulk buyers. Pricing depends on product type, size, material thickness, surface treatment, customization requirements, packaging, and order quantity.

Our main product categories include:

• Garden Raised Beds
• Garden Sheds
• Greenhouses
• Privacy Screens
• Aluminum Pergolas
• Carports
• Aluminum Windows
• Entry Doors

Yes. Our metal raised garden beds are designed for outdoor gardening use. They are suitable for home gardens, community gardens, garden centers, retail sales, and wholesale distribution.

Yes. For distributors and wholesalers, we can support multiple outdoor garden and aluminum product categories in one cooperation plan. Please send your target product list and expected order quantity for quotation.

Yes. We support OEM/ODM customization for bulk orders, including product size, color, logo, packaging, material, structure, and market-specific design requirements.

Yes. Custom size and color are available for many product categories. You can send us your required dimensions, color reference, target market, and order quantity.

Yes. We can support logo customization and export packaging customization for qualified bulk orders. Packaging options can be adjusted according to your sales channel, such as wholesale, retail, e-commerce, or project supply.

Yes. For ODM projects, you can send drawings, reference images, target size, material requirements, and usage scenarios. Our team can help evaluate production feasibility and provide a customized solution.

MOQ depends on the product category and customization requirements. For regular products, we can support small bulk orders. For customized products, the MOQ may be higher due to material preparation, mold, color, logo, and packaging requirements.

Sample orders can be discussed based on product type and stock availability. For customized samples, sample cost and lead time may vary depending on the customization details.

Please send us the product name, size, quantity, target market, customization needs, packaging requirements, and delivery destination. We will provide a quotation based on your actual purchasing needs.

To get a faster and more accurate quote, please provide:

• Product category
• Size or drawing
• Order quantity
• Color and surface treatment
• Logo or packaging requirements
• Destination country or port

Yes. We provide export-ready packaging suitable for international transportation. Packaging can also be customized for wholesale, retail, e-commerce, or project delivery requirements.

Yes. We can work with your freight forwarder or help coordinate shipment according to your needs. Shipping terms and cost depend on order volume, destination, and logistics method.

Production lead time depends on product category, order quantity, customization details, and factory schedule. After confirming order details, we will provide an estimated production and delivery timeline.

We can provide relevant company qualifications, factory documents, product certificates, test reports, and compliance documents according to the product category and customer requirements.

Available documents may include business license, factory information, product inspection reports, material-related documents, export documents, and market-specific compliance support.

Yes. We can support different market requirements based on the product type, target country, and buyer standards. For distributors, wholesalers, contractors, and project buyers, we can help provide suitable documents for import, sales, and project approval.

If your market requires specific certificates or testing standards, please send us the detailed requirements before placing an order.

Yes. Product test reports can be provided or arranged according to the actual product category and order requirements. Some products may already have existing test documents, while customized products may require new testing based on size, material, structure, or market standards.

We can provide available certificates, company documents, product information, packing details, invoice, packing list, and other export-related documents to support customs clearance or project documentation.

For project bidding or local approval, please confirm the required document list in advance so our team can check whether the documents are available or need to be arranged separately.

Yes. We welcome cooperation with global distributors, wholesalers, garden centers, online sellers, building material buyers, contractors, and project purchasing companies.

Yes. We focus on stable production, consistent quality, export packaging, and long-term cooperation with B2B customers. For regular buyers, we can support continuous supply and product development.

Yes. Private label cooperation is available for qualified bulk orders. We can help customize product appearance, logo, packaging, and product series according to your brand positioning.

We provide reliable after-sales support for bulk orders and long-term B2B customers. If any product quality issue is confirmed to be caused by manufacturing defects, we will provide appropriate solutions based on the actual situation.

Support may include spare parts, replacement parts, technical guidance, repair suggestions, or reasonable compensation depending on the product type, order details, and confirmed issue.

If customers find any product quality problems after receiving the goods, please contact us with clear photos, videos, order information, and a description of the issue.

Our sales and quality control teams will review the case carefully and provide a solution as soon as possible. For confirmed factory-related quality issues, we can support customers with spare parts, replacements, repair guidance, or reasonable compensation.

Yes. For bulk orders and long-term cooperation customers, we can provide spare parts support according to the product category, order quantity, and project requirements.

Spare parts can be included with the shipment or supplied separately when needed.

To help us handle after-sales issues efficiently, please provide the following information:

• Order number or purchase details
• Product name and quantity
• Clear photos or videos of the issue
• Packaging photos if shipping damage is involved
• A brief description of the problem